Contact Us
Have Questions?
Our small but mighty customer care department is always enthusiastic to connect with our customers. So please don't hesitate to call: we're friendly, and service oriented. And if you are having a tough day, please let us know, so we can pray for you.
Phone: 336.378.7775
Email: customerservice@newgrowthpress.com
Customer Service Hours: Our current office hours are 10 am to 4 pm (EST), Monday through Friday. Please email customerservice@newgrowthpress.com if you have any questions or need any information.
Fax: 336.378.7861
Return Policy
We sincerely desire complete customer satisfaction. To that end we offer a full refund of your online purchase if you:
- Return new books, unopened CDs, and DVDs in their original condition.
- Minibooks are non-returnable or exchangeable.
- All returns must be made within 14 days of purchase and accompanied with an original sales receipt.
- After 14 days or without an original sales receipt, returns or exchanges will not be permitted.
Return Address (*Prior Authorization Required)
New Growth Press
ATTN: Returns Department
1301 Carolina St., Suite L-101
Greensboro, NC 27401
Disclaimer for eNewsletters and Promotions
Offers do not apply to previous purchase. Online savings are reflected at checkout and are for US domestic orders only. Offers cannot be combined with any other promotion or discount. Recipient will be responsible for shipping and handing, and sales tax as applicable. Offers may change or end without notice. Sale prices are limited to stock on hand and while supplies last. Not available to distributors, dealers, or resellers. Store-wide promotions offering percentage discounts do not apply to packages.
Discounts
Free shipping on orders over $30 in the United States (excluding US Territories).
Bulk savings available on selected items.
Submissions
Manuscript submissions must follow the standard New Growth Press template and may be emailed to submissions@newgrowthpress.com. You will be contacted within 12 weeks if we have an interest in your proposal. If you would like to submit a hard copy of your manuscript, please mail it to the address below.
New Growth Press
Attn: Acquisitions Department
PO Box 348
Abington, PA 19001